Sending your inclusions
HOW TO SEND YOUR INCLUSIONS
ALL INCLUSIONS MUST BE SENT WITHIN 30 DAYS OF PLACING YOUR ORDER OR YOUR ORDER WILL BE MARKED FULFILLED AND YOU WILL BE ISSUED STORE CREDIT. NO REFUNDS WILL BE GIVEN AFTER 30 DAYS UNLESS OTHERWISE DISCUSSED AND APPROVED BY THE MILKY MUDRA VIA EMAIL.
*You will receive the address in your order confirmation email. If you do not see the email, check your junk mail. If you still don't see it, send me an email with your order number and I'll give you the address. My email address is themilkymudra@gmail.com
*It is your responsibility to track your inclusions to ensure that I have received them. I do not confirm the receipt of each order via email. Once I have received them, you will see your order number on the order status page. If you suspect that your package has been delivered, but do not see your number on the page within a few business days, email me and I'll be happy to help. Sometimes it takes me a little longer to get the page updated.
Please DO NOT send me the very last of any of your inclusions. Lost packages are a very rare occurrence, but still possible. I do not want anyone to take that chance with the last of your inclusions. If you have to, just send me less and keep what's left. I only need tiny amounts of things like ashes, hair and flowers.
- Milk- I need about an ounce to easily work with and that gives me enough for multiple pieces and some wiggle room in case of leaking into the next bag during shipping. If you are short on supply and need to send less, I can work with a half ounce. If you are sending less than an ounce, please send in a bottle with the lid on tight and be sure to still double bag the bottle. I do not ever send back milk, bottles or any packaging, so don't send any packaging that means a lot to you.
- For an ounce or more- ALWAYS triple bag your milk in GOOD QUALITY BREAST MILK BAGS, make sure each bag is zipped tight and ship in a padded mailer or box. The quality of the bags is very important in terms of leaking during shipping. Again, double check that all bag seals are correctly and tightly sealed.
- I prefer bags with less color, since even name brand bags can leak ink into the milk (nasty, right?!) Up and Up brand bags tend to do this more often.
- ALWAYS label the outside bag with your name and order number. Do not label the inner bags in case they leak. The ink may contaminate the rest of the milk if the inside bags are labeled, turning the milk dark. If milk leaks into the other bags and there is no writing on the inside, I can still use the leaked milk.
- DO NOT add any tissue, paper towels, newspaper or anything else absorbent to the milk bags. If milk leaks into the bags and you have added something absorbent, I cannot recover the leaked milk.
- Frozen or fresh milk will work just the same. Your milk does not need to stay cold during shipping. It will stay fresh enough to be used for jewelry for a very long time. No frozen milk is too old to use! Even if it's been in the freezer for years, it works just the same.
Any unused milk will not be returned to you, but saved here in case you want to order again in the future or need repair. - DO NOT get signature confirmation on your package. I prefer good old USPS for a few reasons. I have a locked postal box that they go in and feel safer that way than things sitting on my porch. And if your package requires signature and I'm not home, it's more inconvenient than my locked box.
- Ashes- Send approximately 1/4tsp of ashes in a bag. No need to triple bag. Just make sure the bag is sealed tight without any ashes stuck in the seal. This will be enough for 1-2 pieces. If you ordered more than 2 or a larger piece like a crystal or large pendant, just send a bit more. Any unused ashes will be shipped back to you with your final product.
- Label the bag with your name and order number.
- DO NOT get signature confirmation on your package. USPS is my preffered shipping method for a few reasons mentioned above in the milk section.
- DO NOT send the ashes in a regular letter envelope with a stamp. It will be too thick to go through the USPS letter machines and will be returned to you.
- Placenta/umbilical cord- Must be dried prior to sending. If you have encapsulated your placenta, please send 1 capsule for 1-3 pieces. Any leftovers will not be sent back, but I save them in case you want to re-order in the future.
- Label the bag with your name and order number.
- Umbilical cord- If you want just a sprinkle in your piece, just send about 1/4 of the cord stump. If you want a crystal or something larger and want more pieces throughout, send the whole stump. If you aren't comfortable sending the whole thing in case it gets lost in the mail, just send whatever you're comfortable with and I'll make it work. A little less doesn't make a big visual difference. I do keep leftovers for future orders or repair.
- DO NOT get signature confirmation on your package. USPS is my preferred shipping method for a few reasons mentioned above in the milk section.
- Hair- Send about a 1" long lock of hair per piece of jewelry. Please place hair in a small piece of foil and fold the foil to make a small packet. If you do not have foil, use a piece of paper. This helps to keep the hair together. Using toilet paper, paper towel or kleenex can make the hair fuzzy and harder to set. PLEASE DO NOT TAPE THE HAIR. It is extremely hard to get hair off of tape without damage to the hair. Place the folded foil in a ziplock bag that is labeled with your order number and "hair". Leftovers will not be sent back unless requested in your order notes, email or a note within the package.
- Label the bag with your name and order number.
- DO NOT get signature confirmation on your package. USPS is my preferred shipping method for a few reasons mentioned above in the milk section.
- Flowers- I can only work with dried flowers. Please do not send fresh flowers or they will mold in the mail. If you need help knowing how to dry them properly, google has a lot of great info on it. If you are unsure about whether they are completely dry or not, add a few silica bags to the bag and it should be fine. I typically ask for about one of each color petal or greenery. If the flowers are tiny like baby's breath, then I will need a small handful about the size of your palm. If you would like remaining flowers to be sent back to you, please leave me an order note, email or note within your package, otherwise I do not send back unused flowers. I keep them filed away for future orders or repair.
- Do not send in a regular letter envelope. It will not go through the USPS letter machines if it is too thick and will be returned to you.
- Label the bag with your name and order number
- DO NOT get signature confirmation on your package. USPS is my preferred shipping method for a few reasons mentioned above in the milk section.
PLEASE NOTE! CERTAIN FLOWERS AND PLANTS DO FADE OVER TIME AND THERE IS NOTHING I CAN DO TO PREVENT THIS.